Integrated Natural Medicine — Noosa, QLD
Integrated Natural Medicine ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at integratednaturalmedicine.com.au or contacting us, you consent to the practices described in this policy.
Integrated Natural Medicine is a holistic health clinic based in Noosa, Queensland, Australia. We provide acupuncture, naturopathy, Chinese medicine, herbal therapy and related services.
Contact us: 07 5446 2884 | Email Us
We may collect the following types of personal information:
We only collect information that is reasonably necessary for providing our services.
We use personal information to:
We will not use your personal information for marketing purposes without your consent.
Health information is sensitive personal information under the Privacy Act. We handle it with the highest level of care. Your clinical records are stored securely, accessed only by treating practitioners and relevant administrative staff, and retained for the minimum period required by law.
We will not disclose your health information to third parties without your consent, except where required by law or in an emergency situation involving your health and safety.
We do not sell, trade or rent your personal information to third parties. We may share information with:
All third-party service providers are engaged on terms that require them to handle personal information appropriately.
Our website may use Google Analytics to help us understand how visitors use the site. Google Analytics collects anonymised data such as pages visited, time on site, and general location. This data does not identify you personally.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
We also use Microsoft Clarity to understand how visitors use our website. Clarity records how you interact with our pages — such as clicks, scrolling and the pages you view — and can produce heatmaps and replays of browsing sessions. We use this only to improve our website. Clarity is provided by Microsoft, uses cookies, and Microsoft may process this information outside Australia, including in the United States. For more information, see the Microsoft Privacy Statement. You can block or delete these cookies in your browser settings.
When you submit our contact form, your message is sent directly to our clinic's email system — we do not use a third-party form-processing service. We receive your name, email address, phone number and message content, and a copy is also sent to a separate email account provided by Telstra (BigPond) so your enquiry can be actioned promptly. This information is used solely to respond to your enquiry and is not used for any other purpose without your consent.
We also send a short confirmation email to the address you give us. It does not repeat the content of your message.
Our website may use cookies to improve your browsing experience, including cookies set by Google Analytics and Microsoft Clarity (see Section 7). Cookies are small text files stored on your device. You can configure your browser to refuse cookies, though some site features may not function correctly if you do.
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption. Clinical records are stored securely and access is restricted to authorised personnel.
No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Under the Australian Privacy Principles, you have the right to:
To exercise these rights, contact us at Email Us or 07 5446 2884.
If you believe we have breached the Australian Privacy Principles, please contact us first so we can attempt to resolve the matter. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time. The current version will always be published on this page with the date it was last updated. Continued use of our website constitutes acceptance of the updated policy.
For any privacy-related queries, please contact:
Integrated Natural Medicine
4 The Anchorage, Noosaville QLD 4566
Phone: 07 5446 2884
Email: Email Us
